Frequently asked questions

Can I cancel or amend my order?

As long as it’s within 24 hours of placing your order and we haven’t started printing, then yes you can. To cancel or amend your order please get in touch with us at info@madebyfolk.com

Can I return my order for a refund?

We are happy for you to return item/s within 14 days as long as they are in their original condition. Once we receive your item/s we will issue a refund within 7 days. All refunds exclude postage costs.

There’s something wrong with my order.

Oh no! We’re sorry to hear that! We want you to be happy with your product. If you’re not just drop us a line at info@madebyfolk.com and tell us what’s wrong. If it’s been printed incorrectly, we’ll send you a free replacement.